Terms and Conditions
Welcome to ecarpetcleaners.co.uk. By accessing this website, you agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please do not use ecarpetcleaners.co.uk.
1. Use of Website
You must be 18 years or older and have the necessary legal capacity to enter into and be bound by these terms and conditions. By using ecarpetcleaners.co.uk, you warrant that you are at least 18 years of age and have the legal capacity to enter into and be bound by these terms and conditions.
All content, including but not limited to text, graphics, images, logos, designs, videos, and any other material on ecarpetcleaners.co.uk, is owned by or licensed to ecarpetcleaners.co.uk. This content is protected by copyright, trademark, and other proprietary and intellectual property rights.
You may only use this content for personal, non-commercial use. Any other use, including reproduction, modification, distribution, transmission, display, or creation of derivative works of this content, is strictly prohibited without the express written consent of ecarpetcleaners.co.uk.
3. Products and Services
a) ecarpetcleaners.co.uk provides a wide range of products and services for both residential and commercial carpet cleaning needs. This includes but is not limited to carpet cleaning machines, tools, solutions, and accessories.
b) The products and services offered on our website are subject to availability at the time of purchase. We reserve the right to modify or discontinue any product or service at any time without prior notice.
c) The prices of our products and services are displayed in British Pounds and are inclusive of VAT. We reserve the right to change the prices at any time without prior notice.
d) All products and services purchased on ecarpetcleaners.co.uk are intended for personal or professional use only. Reselling or distribution of our products is strictly prohibited.
4. Payment and Order Processing
a) All payments made on our website are secured and protected using industry-standard SSL encryption.
b) We accept payment via Visa, Mastercard, American Express, Maestro, and PayPal. Payment must be made in full at the time of purchase.
c) Once your order is placed and payment is received, you will receive an email confirmation with your order details.
d) We reserve the right to cancel any order, without prior notice, if we are unable to verify payment or if the product is no longer available.
e) All prices listed on our website are in British Pounds (GBP) and are inclusive of VAT (where applicable).
f) We are committed to providing accurate product information on our website. However, we do not guarantee the accuracy, completeness, or usefulness of the information provided. We reserve the right to make changes to the product information, prices, and availability at any time without prior notice.
g) All products sold on our website are for domestic use only. Any commercial use of our products requires prior written consent from ecarpetcleaners.co.uk.
h) We offer a 30-day returns policy on all unopened and unused products. The customer is responsible for the cost of return shipping. Please contact our customer service team to initiate a return.
i) In the event of a faulty or damaged product, please contact our customer service team within 7 days of receiving your order. We will arrange for a replacement or a refund, depending on the circumstances.
j) We do not accept any liability for delays in delivery caused by unforeseen circumstances, such as strikes, natural disasters, or other events beyond our control.