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Privacy Policy

At ecarpetcleaners.co.uk, we value the privacy of our customers and are committed to protecting any personal information that is shared with us. This Privacy Policy explains how we collect, use, and disclose this information on our website.

Collection of Personal Information

When you browse our website, we automatically collect certain information such as your IP address, the type of browser you are using, and your operating system. This helps us improve our website and provide a better browsing experience for our users.

We may also collect personally identifiable information, such as your name, email address, and phone number, when you make a purchase or sign up for our newsletter. This information is only used for the purpose of fulfilling your order and keeping you updated with our latest promotions and news.

Use of Personal Information

The personal information we collect is used to provide and improve our services to you. This may include:

- Processing your orders and payments
- Communicating with you about your purchases and inquiries
- Providing customer support
- Sending newsletters and promotional offers
- Improving our website and services
- Complying with legal obligations

We will never sell, rent, or share your personal information with any third parties for their own marketing purposes without your explicit consent.

Third party services: ecarpetcleaners.co.uk may use third party services to collect anonymous data about our website visitors and customers, such as Google Analytics. We may also use third party payment processors, such as PayPal, to process payments for our services. These third parties are bound by their own privacy policies and we recommend you review them before using our website.

Personal information collection: When you use our website or purchase our services, we may collect personal information from you such as your name, email address, phone number, and billing information. This information is used for the sole purpose of fulfilling your order and providing our services to you. We may also collect non-personal information such as your IP address, browser type, and website usage statistics.

Cookies: Our website may use cookies to enhance your browsing experience and to remember your preferences. Cookies are small data files that are stored on your computer by your web browser. You can disable cookies in your browser settings, but please note that this may affect your overall experience on our website.

Security: We take the security of your personal information seriously and have implemented measures to protect against unauthorized access, alteration, or disclosure. These measures include but are not limited to SSL encryption for sensitive data and secure storage of personal information.

Cookies

The type of cookies used for ecarpetcleaners.co.uk are functional cookies and analytical/performance cookies.

Functional cookies help the website to function properly and allow users to navigate through the pages, use features, and access secure areas of the website. These cookies also remember users' choices and preferences on the website.

Analytical/performance cookies help website owners to understand how visitors interact with the website by collecting and reporting information anonymously. This includes data such as the number of visitors, which pages are visited most frequently, and any error messages encountered. These cookies help to improve the overall performance of the website.

In addition to these essential cookies, ecarpetcleaners.co.uk may also use third-party cookies, such as those from social media platforms, for marketing and advertising purposes.

At E Carpet Cleaners, we take our customers' privacy seriously, which is why we have implemented a comprehensive cookie policy. This policy explains how we use cookies on our website, ecarpetcleaners.co.uk, and how this information is collected and used.

What are Cookies?

Cookies are small files that are stored on your computer or device when you visit a website. They hold information about your interactions with the site, such as your preferences, shopping cart contents, and login information. Cookies ensure that your visit to our website is customized and personalized to your interests.

How We Use Cookies

We use cookies on ecarpetcleaners.co.uk for various purposes, including:

1. Website functionality

Some cookies are essential for the proper functioning of our website. These cookies allow you to browse our site, add items to your shopping cart, and make purchases.

2. User experience

We use cookies to remember your preferences, such as language, currency, and other settings, to provide you with a more personalized experience.

3. Analytics

We use cookies to collect data on how our website is being used. This information is used to improve the overall functionality and user experience of our site.

4. Advertising

We may use cookies to display targeted advertisements based on your browsing behavior, such as the pages you have visited on our site. These cookies allow us to track the effectiveness of our advertising campaigns and help us to deliver relevant and personalized ads.

5. Third-Party Cookies

We may also allow third-party cookies to be placed on our website for advertising and analytics purposes. These cookies are placed by our advertising partners and help us to understand how you interact with our website and to deliver more relevant ads to you.

6. How to Manage Cookies

By default, most browsers are set to accept cookies. However, you can choose to disable cookies through your browser's settings. Please note that disabling cookies may affect the functionality of our website and some features may not work properly.

To manage cookies on your browser, please refer to the Help section of your specific browser or visit www.allaboutcookies.org for more information.

7. Your Consent

By using our website, you consent to the use of cookies as described in this policy. If you do not agree to the use of cookies, please disable them through your browser settings or refrain from using our website.