A quick prep helps the job run smoothly and improves results. If possible, remove small items from the carpeted areas - like plant pots, light ornaments, or loose rugs - so we can access the full surface evenly. For furniture you'd like cleaned around, just ensure walkways are clear and tell us if anything is fragile. If you're having upholstery cleaned, point out any delicate fabrics, recent stains, or areas that need extra attention. For households with pets, it also helps to plan where they'll be during cleaning and drying, and we'll advise you on when it's safe to let them back on the cleaned surfaces. On the day, we'll confirm arrival times, explain the process, and take photos before we start - so expectations stay clear throughout.